CYBER INCIDENT & ASSISTANCE HUB

Report an Incident

Choose what happened and where you want help. We’ll show you practical next steps and the right contact route.

This page guides you; it does not securely submit or store reports.

CyberSafe Liberia Foundation is independent and is not a government agency. Use the official contacts below for urgent help or formal reporting.

Students work together at desktop computers during a digital-learning session in Liberia.Photo: SOS Children’s Village Liberia / Source

NEED HELP NOW?

Emergency and urgent cyber contacts

Do not wait for an online form if someone is in immediate danger or money is actively being taken.

IMMEDIATE DANGER OR SUSPECTED CRIME

Liberia National Police

+231 770 800-911 Official LNP contact page

URGENT CYBER INCIDENT

Liberia National Cybersecurity Center

+231 (0) 880-911-911 LNCC contact page lists its 24/7 hotline

WHAT TO DO

A simple reporting process

1
Protect yourself firstFor a stolen account, change its password from a trusted device and turn on two-step verification. For payment fraud, call your bank or mobile-money provider right away.
2
Keep useful evidenceSave dates, usernames, transaction references, messages, and screenshots. Don’t delete messages or pay an extortionist.
3
Choose the right contact belowCrimes and threats go to the police. Urgent technical incidents can go to LNCC. Payment issues should also go to your bank or mobile-money provider.
4
Share only what is neededNever send passwords, PINs, one-time codes, full card numbers, private keys, or identity documents by email.

INCIDENT REPORT GUIDE

Tell us what happened

Use the options to see who to contact and what to do next. Your answers stay in this browser; they are not sent to or saved by this site.

What do you need to report?Who do you want to contact?Which county did this happen in?Briefly describe what happened (optional; do not include secrets or financial details)

I understand this guide does not send or store my report, and I will not include passwords, PINs, one-time codes, bank details, or identity documents.

Your answers are not emailed by this button. It shows your next steps. If you choose CyberSafe for guidance, the email option opens a draft for you to review and send.

EMAIL CYBERSAFE LIBERIA FOUNDATION

For non-sensitive guidance

Email info@valsalinfosec.com. This inbox is operated by ValSal Information Security Group, an independent cybersecurity company. It is not an official government reporting channel, and email may not be encrypted.

Using this address does not create a case number or automatically file a police complaint or statutory report. For formal or urgent action, contact the responsible organization directly.

INDEPENDENT PUBLIC-INTEREST INITIATIVE

Clear guidance. Safer next steps.

The Hub helps individuals, families, businesses, schools, and communities understand possible incidents, take protective steps, preserve evidence, and identify who can help.

CyberSafe Liberia Foundation does not investigate crimes, promise recovery of money, or replace police, LNCC, banks, service providers, regulators, or other official reporting channels.

Need general cyber-safety guidance?

Browse the practical help guides, or email the Foundation for a non-sensitive question.

Browse Get Cyber Help

info@valsalinfosec.com